Claims

Reply within 1 working day, decide within 10.

Open21 reply overdue

Per 100 parcels · Oct0.8▼ 0.4

Paid out · 2026₦184,50011 claims

Average decision4.2 daystarget 10

Claim	Shipment	Problem	Claimed	Status
CLM-0052 Sun 1 Nov	JX-24829 Dublin	Palm oil leaked on clothes	₦38,000	Reply overdue
CLM-0051 Fri 30 Oct	JX-24811 London	Kilishi seized at UK border	₦12,000	Reviewing
CLM-0041 Sat 10 Oct	JX-24590 Toronto	1 pack of chin chin missing	₦4,500	Credit issued
CLM-0039 Tue 6 Oct	JX-24533 Manchester	Box crushed, items fine	₦0	Closed

CLM-0052 · Amaka Eze

"Palm oil leaked. Two ankara wrappers are stained." Sent by the receiver in Dublin.

Ours

Declared value₦140,000
Packing checkOil double-bagged
BatchDUB-A44, delayed 24 h

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